I don’t receive child benefit, but I receive PIP, Universal Credit, Carer's Allowance etc. Can I still apply?

Yes, you can. However, you will need to save regularly for a minimum of 8 weeks before you can apply for a loan. After 8 weeks, you can apply for 3 times the amount you have saved or £500 on top, whichever figure is lower. For example, if you have saved £500, you can apply for £1000. If you have saved £100, you can apply for £300.

Where do I find out more details?

You can call in at the Chesterfield office or call us on 01246 278833 to find out more information.

How do I know that my money is safe?

Just like any bank CNEDCU is regulated and authorised by the Financial Conduct Authority (FCA) and are members of the Financial Services Compensation Scheme (FSCS), so your money is completely safe. Please visit www.fscs.org.uk.

"Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority"

Must I have a bank account?

Not necessarily. However, you will need to have access to a bank account (for example a friend’s or relative’s that you trust) to withdraw money from your credit union account as we do not pay out cash.

How do I pay back money I have borrowed? How quickly do I have to pay my loan back?

A lot of people pay their loans back by setting up standing orders. Or if you have a family loan with us, you can set up your child benefit to come directly to us each week or every four week. The loan repayments can be paid weekly, fortnightly or monthly. Payments can be made from 6 months up to 3 years depending on the loan amount and your budget.

Why should I use Chesterfield & NE Derbyshire Credit Union and not any other financial services?
  • We have been operating successfully since 1998 and offer a friendly and experienced service. With the support of people like you within our community we will continue to grow.
  • With the availability of low interest loans, you will gain from a competitive financial product.
  • CNEDCU is not a faceless service. You can come in and speak to us, our aim is to benefit our local community, not share holders in far away places.
  • Our products are tailored to suit individual budgets.
  • Interest is paid only on the decreasing balance of your loan.
  • No early repayment fees.
  • No set up fees.
How and where do I pay money in? How can I draw it out?

Many of our savers find it more convenient to set up a standing order from their Bank accounts. Others prefer to pay over the phone.

If you need to draw out the money you have saved, you can do it by phone or on our mobile app. Once you have submitted the withdrawal request, the money will usually be in your account within two working days.

Do I have to pay interest?

The interest rate on all loans is variable dependent upon the size of your loan, call us to find out more.

How much do I have to save and how often?

You should aim to save on a regular basis, this can be as little or as much as you like, we have members who save from £1.00 a week upwards .

How do I apply for a loan? How much can I borrow?
  • You must become a member before you can apply for a loan.
  • If applying for the family loan scheme, we will require details regarding your child benefit, including your child benefit number

To find out more, please visit our loans page.

What do I need to do to join ?

See the membership page to find out more.

Who can join?

To qualify to be a member you must be 16 years old to save and over 18 years old to borrow, you must live or work within Derbyshire.

See the membership page to find out more.